Contact Spectrum

Should you prefer to email us directly as opposed to via our contact form, you can reach the team at hello@spectrum.org.uk for general enquiries.

If you need to cancel places at an event or session you are booked in for, or have any questions about them, please email the team at events@spectrum.org.uk, and they will come back to you as quickly as they can.

For any Max Card specific enquiries that are not covered on our page, or if you believe your Max Card has been lost or stolen, please email us at maxcard@spectrum.org.uk

If you have lost or can’t remember your Spectrum membership number, then simply head to our Membership Update page and use the request to be reminded option in our form.

Your Spectrum membership number is needed to access our Spectrum Members Only Facebook Group, request places at our events, access Support or order a Max Card for example.

You can find us on social media on Facebook, Twitter, Instagram and LinkedIn – give us a follow and always feel free to say hi! Furthermore, you can also subscribe to our YouTube channel Spectrum TV! and catch our content on Vimeo.

You can use our Spectrum Live Chat service, located on the bottom right of any page, to message the team directly with any questions that you have.

You can reach us on 01223 955404 between 10 am and 4 pm Monday to Friday, excluding bank holidays.

If you are a registered member with us, you can access our Child & Family Support Team via their dedicated page at https://spectrum.org.uk/support – The team can support you in a number of areas of family work, behavioural and developmental aspects as well as interventions, to name but a few, including DLA/PIP and EHCP.

Our registered address for official correspondence only is a follows, please note that no unsolicited mail is accepted at this address. Please contact us via email for further general correspondence address information.

Spectrum Cambridge, 115c Milton Road, Cambridge, CB4 1XE

If you have any questions about our Spectrum Minecraft servers (Bedrock & Java), you can reach us via Live Chat or on email at minecraft@spectrum.org.uk

Here you can find answers to our most frequently asked questions!

If you are looking to make a donation or fundraise for us, you can do so at JustGiving, via CAF, or over here at Paypal if you prefer! We can also take donations via a number of secure card and contactless means. Please don’t hesitate to get in touch with us for more information, we would love to here from you.

If you would like to discuss sponsoring our events or work in any way, or collaborating on a project, event or opportunity with you, then please call us on 01223 955404 or email us at hello@spectrum.org.uk